The 50-50 joint venture between Security Bank of bankero Sanjiv Vohra and Bank of Ayudhya (Krungsri) of Thailand has launched the zukì mobile app, a fully digital lending platform that allows Filipinos to apply for various loan products offered by the consumer financing company.
Through the app, SB Finance aims to improve customers’ financial literacy and help them make the journey from the traditionally complicated financial services roadmap to an easy-to-understand, needs-based, digital consumer experience.
SB Finance sales and distribution for unsecured loans head Mikal Rallonza said providing financial literacy services to those who need it the most has always been at the core mission of the company.
“Advancements in technology and how we utilize these tools will define our legacy as a company. We don’t want to be remembered by our customers and the community we operate in as the company that had the most sales, but rather, the company that understands them best,” Rallonza said.
To ensure enhanced security for customers using the app, SBF employs top-of-the-line eKYC capability, location detection, liveness checks, and facial recognition functionalities to protect customers from identity fraud. zukì is also powered by a scalable cloud-based solution running on one of the top cloud platform providers globally.
“Customers’ security is our top priority and we have made sure that zukì has the highest level of security embedded in each module. We also actively educate our customers to play their part in protecting themselves as security is not just about systems but rather a continuing cooperation between SB Finance and customers,” Ryan Bautista, head of compliance at SB Finance, said.
As Filipinos download the zukì mobile app, they will be able to avail of SB Finance’s vast product offerings, such as its newly launched Hoologan and MotorsikLOAN products.
Likewise, maiden offerings including Car4Cash and Personal Loan will also be available in-app.
To make consumer financing more accessible to the mass market, SB Finance has removed the need for clients to issue post-dated checks as a form of payment.
Instead, customers can simply visit the nearest Security Bank branch or utilize Security Bank’s online banking platform, Security Bank Online to pay their loans. For more payment options, customers can also visit any branch of RD Pawnshop, CVM Pawnshop, Gaisano Malls, or 7-Eleven nationwide.