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May 31, 2024

PNB partners with Bayad for better customer experience

The Philippine National Bank led by bankero Wick Veloso has partnered with CIS Bayad Center Inc. (Bayad) to make it easier for Filipinos to settle payments electronically.

Veloso said the bank’s partnership with Bayad addresses the customer’s increasing preference for online transactions.

“Partnering with a reliable and trusted name fully supports our efforts to provide safer banking to our customers and the banking public,” Veloso said.

In virtual signing of a memorandum of agreement, the Lucio Tan-led bank forged a partnership with Bayad to allow Meralco postpaid customers to pay their bills real-time through the PNB Digital App.

“As our country enters a new phase in its history where our new normal is characterized by going digital and contactless, this partnership is very timely as we are able to serve the bills payment needs of our customers while helping them stay safe at the same time,” Veloso said.

To date, Bayad collects for more than 450 biller brands from basic utilities such as electricity and water, cable & internet, to government contributions and loan payments, school tuition fees, online shopping, insurance, and many others.

Bayad president and CEO Lawrence Ferrer said the company takes on an ecosystem-oriented stance that is key in accelerating growth for our company, partners, and industry as a whole.

“We also continue to innovate and introduce key features in our system such as Bayad’s real-time posting of payments to offer them the ease and convenience of transacting with us,” Ferrer said.

This strategic partnership offers a one-stop-shop solution for the best customer experience. With Bayad as a payment gateway of PNB, both companies will eventually onboard more biller partners on the PNB Digital App, aside from Meralco.