By the staff
The Government Service Insurance System (GSIS) is banking on direct member feedback to guide policy reforms.
“We are here to listen so we can better understand how to make your transactions with GSIS easier and more convenient,” GSIS president and General Manager Wick Veloso said. “Every improvement you see started with someone speaking up in a dialogue like this one. Your feedback is the trigger for real change.”
Veloso cited recent changes, including the removal of the required down payment for members seeking to purchase the GSIS housing units they currently rent.
Veloso said GSIS will continue to hold dialogues nationwide to support policy development and strengthen transparency. “Your insights guide our policy decisions and help us build a more effective and member focused GSIS,” he said.
