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November 28, 2023

GoTyme Bank’s innovative ‘phygital’ approach transforms customer service in Filipino banking

GoTyme Bank, a pioneering collaboration between the Gokongwei group and the Tyme Group, has introduced an innovative “phygital” banking model in the Philippines.

This approach seamlessly combines physical and digital banking, prioritizing accessibility.

Key features include rapid account opening at physical kiosks, efficient cash services, and an unwavering commitment to exceptional customer service.

GoTyme Bank aims to foster strong customer relationships by providing quick, efficient, and helpful responses through its dedicated personal bankers, available 24/7.

In an era where exceptional customer service is vital, GoTyme Bank is poised to lead in providing holistic and accessible banking experiences.