Bankero and GCash chief risk officer (CRO), Ingrid Beroña, emphasized collaboration, constant monitoring, and continuous learning as essential strategies for financial institutions to combat cyber fraud during the recent Seamless Asia Summit in Singapore.
Alongside top experts in Southeast Asia, GCash discussed ways to safeguard payments from digital fraud, while also highlighting the significance of inclusive financial services with secure transactions.
Beroña highlighted the importance of staying ahead of fraudsters by constantly monitoring new fraud schemes and vulnerabilities, working closely with law enforcement to understand cybercriminal operations, and using collaborative investigations to educate consumers.
The bankero highlighted the e-wallet’s world-class security feature, DoubleSafe, which utilizes face ID technology to enhance account security, which has been fully rolled out.
The CRO also emphasized that the company maintains close coordination with law enforcement agencies to intensify efforts against scammers and fraudsters.