A recent social media uproar alleging unauthorized withdrawals from a BDO Unibank account has been clarified by the bank, revealing the transactions were legitimate.
In a now-deleted Facebook post, Gleen Canete lamented the disappearance of P345,000 earmarked for his son’s college tuition, despite only having a passbook.
However, upon BDO’s investigation, it was discovered the account was enrolled in online banking, affirming the validity of the withdrawals.
“Please be informed that in the recent passbook incident as narrated by Mr. Gleen Canete in his social media account, BDO has been able to account for the withdrawals that caused stress to Mr. Canete. All withdrawals done by the accountholder online were verified to be valid. Mr. Canete advised BDO that they will resolve matters within their family,” BDO said in a statement.
The bank underscored its commitment to client security, urging customers to safeguard their account information to mitigate risks associated with social media exposure.
