The Bangko Sentral ng Pilipinas (BSP) has urged the public to exercise caution dealing with mobile phone numbers using automated voice prompts or recorded messages purportedly from the BSP trunkline.
This is in view of reports from consumers claiming to have received fraudulent calls from various mobile numbers.
When consumers returned these calls, they reportedly heard a recorded message that sounded similar to the BSP trunkline voice prompt.
According to the central bank, it does not have an official mobile phone number.
Official BSP contact details, including its trunk line (+632) 8811-1277, are posted on the BSP website (https://www.bsp.gov.ph/).
“The BSP reminds the public to refrain from providing any personal or financial information to unverified or suspicious sources,” the central bank said in an advisory.
The BSP urged the public to report persons suspected to be unlawfully representing the BSP to the BSP Consumer Protection and Market Conduct Office via +632 8708-7087 or email at consumeraffairs@bsp.gov.ph.
