EastWest Bank (EWB) and Asia United Bank (AUB) are conducting thorough investigations into alleged unauthorized cash transfers from GCash following reports from netizens.
EWB which was initially identified as the recipient of the cash transactions “into an alleged EWB account ending in 5239”, stated that it is cooperating with authorities and working towards a resolution.
AUB, alerted to funds being transferred to one of its accounts ending in 3008 via InstaPay, has temporarily suspended the account and is assisting GCash in their investigation.
The incident occurred on Tuesday leading to concerns among users,
prompting the e-wallet to go into maintenance mode.