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Friday, October 23, 2026
Claims and Benefits

GSIS expands digital channels amid energy emergency

GSIS is widening access to its services during the government’s energy conservation drive, adding digital and mall-based channels from March 30 to April 1.

Members and pensioners can transact via the GSIS Touch mobile app, Appointment Buddy, the Contact Center, or service desks in select malls.

“With more ways to transact digitally and remotely, available 24/7, our members and pensioners need not brave the traffic, saving fuel, time, and money,” GSIS president and general manager Wick Veloso said.“Holy Week also marks the start of the summer season. We want to protect our clients from the rising heat index and allow them to observe the Lenten season with their families.”

The agency said 99.6% of transactions are now processed digitally, underscoring its investment in infrastructure.

GSIS reminded members to use only official platforms and report suspicious accounts or links to its Contact Center.

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